Reference

Privacy Policy for Indian accounts

This privacy policy explains what we collect when you open an account or send us a request, and how we use that data to run the service and…

Data useCookie controlsAccount rightsLocal law
5nance Privacy Policy for Indian accounts
REQUEST ROUTES

Ways to send a privacy request

For privacy requests, start with the contact path in your account area and include the detail we need to identify your record.

Account area form Use the contact path in your account area for access, correction, or deletion requests.
Privacy mailbox Send cookie and device questions through the in-account form when you want a clear…
Written request If you need a written record, share a signed request with the fields you…
HANDLING STANDARDS

How we handle your records

This part of the policy is written so you can see what we do with account data in practice.

Data minimisation

We only ask for details that help create your account, verify changes, process the transfer records we must keep, or…

Cookie control

Cookies help us remember session status, language choices, and whether you have already seen a notice.

Access checks

When you ask for a copy or correction, we compare the request with the record on file and may ask…

Retention windows

We keep records only for the period needed for operations, disputes, fraud checks, and legal duties.

Request handling

If you want a change, send the exact field and the updated detail.

Security logs

We retain limited audit logs for login attempts, device changes, and request history.

Privacy questions answered clearly

These questions cover the points people ask most when they want to understand their data rights, request steps, and retention rules. If your situation is different, use the contact path in your account area and tell us exactly what you want changed or checked. We will answer with the same policy and the same legal limits that apply to your record.

We collect the details you give when you open an account, device and browser signals, and account actions that help us run the service, check requests, and keep records accurate. We only ask for what we need.

Cookies help us keep you signed in, remember language choices, and store notice settings. They also let us measure basic site stability. You can change browser settings, and some features may then behave differently.

Yes. Where local law permits, you can ask for the details we hold, ask what they are used for, and request a copy through the contact route in your account area.

Yes. If a record is wrong, send the exact update and we will compare it with the file we hold. We may ask for proof before changing data that affects security or account access.

We may share data with service providers that help with hosting, verification, payment checks, or support, but only for the purpose named in this policy. We do not share more than the task requires.

We keep records for as long as needed for operations, disputes, fraud checks, and legal duties. After that period, we remove them or turn them into non-identifying records under our retention process.

Use the contact path in your account area and include your registered name, the type of request, and any relevant dates. That helps us locate the right record and respond under the correct rules.